At BrainWorks Neurotherapy, your privacy and the security of your personal data are important to us. We are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable privacy laws. This page outlines how we comply with GDPR and your rights as a data subject.
What Personal Data We Collect
When you visit our website, contact us, or use our services, we may collect and process the following data:
Your name and contact details (e.g., email address, phone number)
Information you provide when filling out forms or requesting services
Data about your visit (e.g., IP address, browser type, pages visited — collected via cookies and analytics tools)
Any other personal data you choose to provide
For more information, please refer to our full Privacy Policy.
Why We Collect Your Data
We collect and use your personal data:
To respond to your inquiries or service requests
To provide our neurofeedback and related services
To improve our website and services
To comply with legal obligations
We always aim to collect only what is necessary and ensure your data is used fairly and lawfully.
Lawful Basis for Processing
We process your data under the following lawful bases:
Consent — when you give us clear permission (e.g., newsletter sign-up, contact form submission)
Contract — to provide the services you request
Legal obligation — to meet legal requirements
Legitimate interests — to improve our services and communicate with you in ways that do not override your rights
Your GDPR Rights
As an individual located in the European Union or European Economic Area, you have the following rights under GDPR:
Right to access — Request a copy of your personal data we hold
Right to rectification — Ask us to correct or update your data
Right to erasure — Request deletion of your data (where legally applicable)
Right to restrict processing — Ask us to limit how we use your data
Right to data portability — Request transfer of your data to another organization
Right to object — Object to certain types of processing (e.g., direct marketing)
Rights related to automated decision-making and profiling — We do not use automated decision-making or profiling
Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required to comply with legal obligations.
International Data Transfers
While BrainWorks Neurotherapy is based in [insert location, e.g., Canada or U.S.], we take appropriate steps to ensure that any data transferred outside the EU/EEA is safeguarded in accordance with GDPR requirements, using mechanisms such as standard contractual clauses.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Contacting Us About Your Data
If you wish to exercise your rights, have questions about how we handle your data, or wish to lodge a complaint, please contact us:
BrainWorks Neurotherapy
[Insert physical address]
Email: [Insert contact email]
Phone: [Insert phone number]
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Cookies
We use cookies and similar technologies to enhance your experience and analyze website traffic. For details, please see our Privacy Policy.
